Feedback: I really had a great experience with Korearoses.com. They did a great job with my order and was on time!
-- mathew
Ratings: Customer Care Friendliness - 5
; Customer Care Efficiency
- 5; Website Design - 5; Website Functions - 5; Website User Friendliness - 5; Product Quality - 5 ; Shopping Experience - 5; Overall Experience - 5;
Suggestion:
Feedback: My korean sister were so surprised and also very happy...The flowers and foods were totally as I ordered. They even delivered the gift in the night, according to my sister working time....Really big thank for your kind and great team and specially your true customer care...I will order again for a next special event...Thomas from Belgium
-- THOMAS GALANT
Ratings: Customer Care Friendliness - 5
; Customer Care Efficiency
- 5; Website Design - 5; Website Functions - 5; Website User Friendliness - 5; Product Quality - 5 ; Shopping Experience - 5; Overall Experience - 5;
Suggestion:
Feedback: I am very disappointed with my delivery. I had selected a bouquet with sunflowers and was informed AFTER the delivery was completed that yellow roses were substituted. I was upset that I was not given alternatives prior to the delivery. Also, when I finally saw the bouquet, it was with red roses and just a random bouquet, not worth the $80 I paid.
-- Laurelle Ramnarain
Ratings: Customer Care Friendliness - 2
; Customer Care Efficiency
- 1; Website Design - 2; Website Functions - 3; Website User Friendliness - 3; Product Quality - 1 ; Shopping Experience - 1; Overall Experience - 1;
Suggestion: Inform the sender of alternatives or allow time for options.
